Forage AI Careers!
Senior Data Operations Specialist
Operations
Full Time
Remote
Senior Data Operations Specialist – Operations and QA
Are you someone who loves working with data and making things run smoothly? Do you enjoy collaborating with others to solve problems and find better ways to do things? Are you detail-oriented and passionate about delivering accurate results? If you’re someone who excels at managing tasks, has strong Excel and SQL skills, and is ready to take on a leadership role, we’d love to have you on our team at Forage AI as a Senior Data Operations Specialist!
Key Responsibilities:
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Data Operations and Quality Assurance:
● Develop, check, audit, and deliver datasets with a high level of accuracy within set deadlines.
● Review and annotate data to help train our machine learning (ML) and automation models.
● Identify and fix any errors or inconsistencies in the data to ensure it’s always up to standard. -
Improving Processes and Workflow Management:
● Work closely with other teams to identify and address any gaps in processes, suggesting improvements that help make workflows more efficient.
● Help create or update standard operating procedures (SOPs) that define how tasks should be done.
● Manage and track performance metrics to ensure the team is working effectively and consistently. -
Client and Stakeholder Communication:
● Work with clients to understand their requirements and make sure the team delivers exactly what’s needed.
● Answer client questions quickly and professionally, providing updates on progress.
● Make complex data concepts easy to understand and document them in a simple, clear way. -
Team Leadership and Development:
● Guide the team to meet goals and deadlines while encouraging a culture of teamwork and accountability.
● Lead training sessions to help new team members understand our processes and tools.
● Foster a collaborative, creative, and positive environment where everyone feels valued and motivated. -
Risk and Change Management:
● Identify any potential risks or issues early on and suggest ways to resolve them before they affect the project.
● Adapt quickly to changing priorities and help the team adjust smoothly to new challenges. -
Reporting and Tools Management:
● Prepare reports that measure team performance, including accuracy and productivity.
● Use Excel to manipulate data and generate useful insights, and apply SQL to query datasets for analysis.
● Basic knowledge of Python would be a plus, especially if it’s useful for automating tasks or improving workflow efficiency. -
Project Coordination:
● Assess project needs, estimate time required, and assign tasks to the right people.
● Coordinate with different teams to ensure that work is progressing on time and that deadlines are met. -
Problem-Solving and Troubleshooting:
● Investigate and resolve issues with data, tools, or processes quickly and effectively.
● Stay on top of new tools or trends in data operations and suggest ways to improve our processes.
Qualifications and Skills:
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Educational Background:
● A Bachelor’s degree in any field. -
Work Experience: 3-5 years of relevant experience in roles such as:
● Building and maintaining high-quality datasets.
● Managing business operations, processes, or audits.
● Client management, including gathering requirements for custom data solutions. -
Technical Skills:
● Strong knowledge of Excel for data manipulation, creating reports, and analyzing datasets.
● Experience with SQL to query and manage data.
● Basic Python skills are a nice-to-have, especially for automating tasks or improving processes.
● Familiarity with data visualization or reporting tools is a bonus. -
Soft Skills:
● Strong communication skills, both written and verbal.
● Excellent attention to detail and ability to manage multiple tasks at once.
● A solution-focused mindset, with the ability to think creatively to solve problems.
● Strong leadership and time management skills to guide and support the team.
● Positive attitude, self-motivated, and open to learning new things. -
Team and Leadership Abilities:
● A collaborative approach to working with teams, both locally and remotely.
● Ability to coach and mentor team members, helping them grow and improve their skills. -
Adaptability:
● Able to work flexible hours and manage change in a fast-paced environment.
● Comfortable with remote work and managing tasks across different time zones.
Infrastructure Requirements:
As this is a fully remote role, candidates must have:
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A high-speed internet connection for video calls and efficient work.
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A modern, business-grade computer (8GB+ RAM and reliable processor).
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Clear audio quality headphones for communication.
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A stable power supply and backup solutions for any potential disruptions.
Apply Now
